ASKING FOR AND GIVING OPINIONS

TASK 6
Kelompok:

      1.      Ayu Amelia                             (21216232)

      2.      Ayu Ningtiyas                         (21216241)

      3.      Christina Meylani Gisela        (21216608)

      4.      Fitria Syavira Harani               (22216900)

      5.      Pradivta Alfatihah                   (25216773)

      6.      Rakha Khansa Sakila Putri     (26216032) 
      7.      Salma Nur Azizah                   (26216775)

      Felicia              : Hello, good morning. Welcome to our store, may I help you?

(    ChristinaMeylani Gisela & Fitria Syavira Harani )

Milenia            : Good morning, sure. I want to buy a laptop but I can’t decide between Asus or Lenovo, which one is better from specification and performance but with affordable price. Can you give me some advice, please?

(    ChristinaMeylani Gisela & Fitria Syavira Harani )

    Felicia              : With my pleasure, I think Asus is better because it has 4 GB of Memory/RAM                             which is very good for a laptop with price only of Rp. 6.500.000,00. Meanwhile,                           for Lenovo with the same price just has 2 GB of Memory/RAM.

(    ChristinaMeylani Gisela & Fitria Syavira Harani )

     Milenia            : Oh, I see. But could you explain it in more detail?

(    ChristinaMeylani Gisela & Fitria Syavira Harani )

Felicia              : Sure. Asus has Intel HD Graphics, screen size 14”, OS Ms.Windows 8.1 Original, CPU Intel Dual Core N2840, 4 GB of Memory/RAM, Harddisk 500GB, Connection Bluetooth and Wifi, Weight 1,8 kg. If it’s enough?

(    ChristinaMeylani Gisela & Fitria Syavira Harani )

     Milenia            : Yes, I think enough. Thank you.

                         So, I’ll buy Asus. Is there a promo?

(    ChristinaMeylani Gisela & Fitria Syavira Harani )

    Felicia              : Yeah, sure. We were having a promo when you buy Asus product you’ll get a                              wireless mouse and cashback up to Rp. 500.000,00.

(    ChristinaMeylani Gisela & Fitria Syavira Harani )

     Milenia            : Oh, sounds great. Okay, I’ll take one. But, how about the guarantee?

     ( Ayu Amelia &AyuNingtiyas )

    Felicia              : Yes, you’ll get the guarantee for buying a Asus laptop. Guarantee shop is only 3                          days from today but 1 year from Asus. But, you’ve to fill the form of guarantee                            card first.

     ( Ayu Amelia &AyuNingtiyas )

     Milenia            : Okay, may I borrow a pen? I didn’t bring it hehehe.

(   (Ayu Amelia &AyuNingtiyas)

     Felicia              : Sure. There are more I can helped?

(   (Ayu Amelia &AyuNingtiyas )

     Milenia            : Oh, no it’s enough.

    ( Ayu Amelia &AyuNingtiyas )

    Felicia              : Okay, for a payment please do it at the cashier. Thank you

    ( Ayu Amelia &AyuNingtiyas )

    Milenia            : You’re welcome.

    ( Ayu Amelia &AyuNingtiyas )

                        ( a month later )

     Ferguso           : Hello, good morning. Welcome to our store, may I help you?

(    Pradivta Al fatihah, RakhaKhansaSakila PM, and Salma NurAzizah )

Milenia            : Sure, last month I bought a Asus laptop in here but only a few days the Bluetooth and Wifi connection can’t be used properly. Whether the guarantee is still valid?

(    Pradivta Al fatihah, RakhaKhansaSakila PM, and Salma NurAzizah )

     Ferguso           : There’s still has a guarantee but I’ll check your laptop first.

                        ( a few minutes later )

                        Oh, right. The Bluetooth and Wifi connection can’t be function properly. I have                            two options, your laptop want to be serviced or replaced with the new one?

(    Pradivta Al fatihah, RakhaKhansaSakila PM, and Salma NurAzizah )

     Milenia            : Hmmm.. If I take the option 2, should I paid more?

(    Pradivta Al fatihah, RakhaKhansaSakila PM, and Salma NurAzizah )

     Ferguso           : No, it’s free because the guarantee is still valid.

(    Pradivta Al fatihah, RakhaKhansaSakila PM, and Salma NurAzizah )

     Milenia            : Sounds great. So, I’ll choose my laptop to replaced with the new one.

(    Pradivta Al fatihah, RakhaKhansaSakila PM, and Salma NurAzizah )

     Ferguso           : Okay, I’ll handle it for a while. Please, Wait a minutes.

(    Pradivta Al fatihah, RakhaKhansaSakila PM, and Salma NurAzizah )

     Milenia            : Sure, I’ll wait.

(    Pradivta Al fatihah, RakhaKhansaSakila PM, and Salma NurAzizah )

 

     ( a few minutes later )

     Ferguso           : Ms. Milenia here is your new laptop.

(    ChristinaMeylani Gisela & Fitria Syavira Harani )

     Milenia            : Yes, thank you so much Mr. Ferguso.

(    ChristinaMeylani Gisela & Fitria Syavira Harani )

     Ferguso           : With my pleasure. Thank you for being our customer.

(    ChristinaMeylani Gisela & Fitria Syavira Harani )

     Milenia            : You’re welcome. Happy to be able to work with you. See you!

(   ChristinaMeylani Gisela & Fitria Syavira Harani )

     Ferguso           : Thank you.

(   ChristinaMeylani Gisela & Fitria Syavira Harani )